Refunds and Cancellations
Refunds are only given in the event that the website is unavailable for customers to access for a period of 3 days or longer. The issue must be caused by the website or server and not the customer. Example, if you are attempting to access this site with incorrect log-in credentials (username/password are entered wrong) and therefore cannot access this site for a week, that isn't grounds for a refund. If the issue is on my end, as in, the site or server is offline for 3 days, then a refund will be given.
Before joining, the tour will show you exactly what is inside this site. If you assume there is something that is not advertised and you purchase a membership, a refund will not be granted. Please be 100% sure you are interested in what this site offers before signing up.
If a refund is requested, the customer must be in good standing at that time.
If your account has been suspended for misuse of the server or site ripping, I will not comply with a refund request.
With all refunds, the customer is then banned from the site/network and in some cases, all CCBill sites in the future.
Please utilize CCBill's support page in order to ensure a fast refund. I am not always near my computer but CCBill has a 24/7 support team: https://support.ccbill.com