FAQs

WARNING - This site is for adults only!

This web site contains sexually explicit material:

Please carefully read the following before entering Kayla Kiss - kaylakiss.com (the “Website”).

This Website is for use solely by responsible adults over 18-years old (or the age of consent in the jurisdiction from which it is being accessed). The materials that are available on the Website may include graphic visual depictions and descriptions of nudity and sexual activity and must not be accessed by anyone who is younger than 18-years old. Visiting this Website if you are under 18-years old may be prohibited by federal, state, or local laws.

By clicking "I Agree" below, you are making the following statements:

- I am an adult, at least 18-years old, and I have the legal right to possess adult material in my community.

- I will not allow any persons under 18-years old to have access to any of the materials contained within this Website.

- I am voluntarily choosing to access the Website because I want to view, read, or hear the various materials which are available.

- I do not find images of nude adults, adults engaged in sexual acts, or other sexual material to be offensive or objectionable.

- I will leave the Website immediately if I am in anyway offended by the sexual nature of any material.

- I understand and will abide by the standards and laws of my community.

- By logging on and viewing any part of the Website, I will not hold the owners of the Website or its employees responsible for any materials located on the Website.

- I acknowledge that my use of the Website is governed by the Website’s Terms of Service Agreement and the Website’s Privacy Policy, which I have carefully reviewed and accepted, and I am legally bound by the Terms of Service Agreement.

By clicking "I Agree - Enter," you state that all the above is true, that you want to enter the Website, and that you will abide by the Terms of Service Agreement and the Privacy Policy. If you do not agree, click on the "Exit" button below and exit the Website.

I AGREE - ENTER EXIT

Questions

How do I change my username and/or password?

Please go to https://support.ccbill.com/ and CCBill's live chat service will be able to quickly and easily help you with your log-in information. Contacting CCBill directly about your account will always be a faster solution for you than contacting me first simply because of the amount of emails I receive. But if you need additional help with your account, please reach out to me and I'll reply ASAP.
Are your videos downloadable?

No, all videos are streaming-only inside of my member site. If you would like to download a particular video, please check out my Shop where you can purchase and download individual videos!
When I purchase a custom video, will it be downloadable?

Yes! When I've finished your custom video, I will email you a link to a downloadable file. Your custom video will stay private to you for two weeks. After that I will resell the video here on my site and across my various other platforms.
Where can I find your weekly live show schedule and information?

Click the Calendar link in the top left corner! From there you'll see my show dates (usually Tuesdays at 9:30 ET). When clicking those individual dates, you'll open up a new page with information on how to find me and my chat room on MyFreeCams.com!
How do I change my billing or cancel my membership?

Please go to https://support.ccbill.com/ and CCBill's live chat service will be able to quickly and easily help you with your account. Contacting CCBill directly about your account will always be a faster solution for you than contacting me first simply because of the amount of emails I receive. But if you need additional help with your account, please reach out to me and I'll reply ASAP.
Do you accept video idea suggestions/requests?

Yes! In fact, I love receiving your ideas, hearing your about interests, and even reading your full scripts. You are welcome to submit your ideas to me. Purchased custom videos always take priority over a free suggestion. As does keeping a wide variety of fetish/vanilla content on my site. While I can't guarantee that I will film your free request, I do always write your ideas down and use them for inspiration whenever I can!